Compare Sondar.Ai and DoveTail

Dovetail acts primarily as a general-purpose user research repository, with many features designed specifically to support the workflows of UX researchers in collecting, analyzing, and storing qualitative data.

Sondar.Ai, on the other hand, is a customer intelligence platform specifically designed for B2B SaaS companies. Its primary focus is on on surfacing actionable insights and facilitating cross-functional collaboration, aiming to directly connect GTM, product, and design teams around a unified view of customer needs.

Sondar.Ai vs DoveTail

Sondar.Ai vs DoveTail - Feature Comparison

Data Collection

Sondar.Ai

DoveTail

Upload from your computer

Google Drive / Meet

Zoom (Cloud Recording)

In Beta

MS Teams / OneDrive

In Beta

Gong

Q4 2025

Fathom

Q1 2026

FireFly AI

Q1 2026

Calendar Sync

Q4 2025

AI Features

Transcriptions

94% accuracy
(Best in class)
91.4% accuracy

Speaker detection

AI Summaries

Highly Customizable
Rigid

Advanced AI Chat

Enterprise Only

AI Search

Q1 2026

Segment based analysis

In Beta

Compare Insights

In Beta

AI Agents

Product Feedback Agent

Q4 2025

Revenue Impact Agent

Q4 2025

Competitor Intelligence Agent

Q4 2025

Customer Advocacy Agent

Q4 2025

Changelog Agent

Coming Soon

UX Agent

Coming Soon

CRM Integrations

HubSpot

Q1 2026
Coming Soon

Salesforce

Q2 2026

Support

Live Chat & Email Support

Enterprise Only

Dedicated Account Manager

Enterprise Only

Security & Privacy

GDPR

SOC 2 Type II

Q1 2026
Enterprise Only

ISO 27001

Q2 2026
Enterprise Only

Single Sign-On (SSO)

Q1 2026