Compare Sondar.Ai and Lyssna
Are you frustrated by Lyssna's constant nudging to unlock even basic features? While Lyssna offers foundational user research tools, it often reserves crucial functionalities for higher-tier plans.
Sondar.Ai takes a different approach, democratizing user research with a comprehensive feature set available on all plans. We believe in providing value to all users, not just the ones with the deepest pockets.
Why companies choose Sondar.Ai over Lyssna?
When it comes to user research, companies are increasingly choosing Sondar.Ai for its feature rich, flexible, and value-driven experience.
No Feature Gating
Lyssna locks popular features like Custom Screeners & Conditional Logic behind higher-tier plans. With Sondar.Ai, every feature is available on all plans. You get the full toolkit from day one, empowering comprehensive research without hidden costs or frustrating limitations.
Mobile App Testing
Lyssna's primarily focuses on web and prototype testing. Sondar.Ai, on the other hand, provides robust Mobile App Testing capabilities, enabling you to gather feedback on your native iOS and Android applications. This allows for a more accurate and comprehensive evaluation of the actual in-app user experience, uncovering critical usability issues and opportunities for improvement specific to the mobile environment that Lyssna might miss.
Uncover Insights Faster with AI
While Lyssna offers basic AI summaries of user feedback, its AI capabilities are generally limited in scope. This means researchers often have to manually sift through data to pinpoint problems. In contrast, Sondar.Ai leverages more advanced AI to go beyond simple summaries. For Figma prototype testing, for instance, Sondar.Ai can analyze tester actions and automatically ask intelligent follow-up questions, delving deeper into why users behaved a certain way and uncovering richer, more nuanced insights that might otherwise remain hidden.
Sondar.Ai vs Lyssna - Feature Comparison
Research
Sondar.Ai
Lyssna
Website Testing
Video Recording
Prototype Testing
AI Led Behavioral Insights
Mobile App Testing
Preference Testing
Surveys (w Conditional Logic)
First Click Testing
Five Second Testing
Card Sorting (Coming Soon)
Tree Testing (Coming Soon)
Recruiting Participants
Shareable Study Links
Research Panel Access
Advanced Targeting
Screener Questions
Panel Credits
Panel Pricing
Self Recruitment
Analysis & Results
Heatmaps / Click Maps
Common path visualizations
Recording Transcriptions
AI Summaries
AI Usability Insights
Support
Live Chat & Email Support
Customer Success
Security & Privacy
GDPR Compliance
Single Sign-On (SSO)
👀 Looking to Switch to Sondar.Ai but Locked into Lyssna subscription?
If you're currently a Lyssna customer but planning to switch to Sondar.Ai, we will provide free access to Sondar.Ai for the remaining duration of your Lyssna subscription.
No need to worry about extra costs or initiating a new procurement process. Simply reach out to us at sales@sondar.ai, and we'll set you up.
Pricing & Plan Comparison
Choosing the right user research platform often comes down to balancing features with cost. While Lyssna is a known vendor, its pricing can quickly escalate, even with basic features. Sondar.Ai offers a more transparent, accessible, and ultimately, a better value solution.
Here's a breakdown of how Sondar.Ai stacks up against Lyssna:
Lyssna Pricing
Lyssna offers Free, Basic, Pro, and Enterprise plans, with key features like screener questions and conditional logic gated to their more expensive Pro and Enterprise tiers.
Software License
- •Free: Limited responses, short test lengths, and 3 seats.
- •Basic ($89 / month): Increased limits on responses, longer test lengths, and up to 10 seats. Doesn't include screener questions, conditional logic or AI summaries.
- •Pro ($199 / month): Unlocks AI-generated summaries, unlimited test length, and up to 15 seats.
- •Enterprise Plan (Contact Sales): Custom plans for large organizations with advanced support.
Research Panel Pricing
- •Costs are generally $1.00 USD per minute of test duration per panelist for unmoderated tests.
- •Bulk credit discounts are available.
Sondar.Ai Pricing
Sondar.Ai takes a different approach, prioritizing accessibility and a comprehensive feature set across all plans:
- •Forever FREE Plan: Ideal for freelancers, this plan offers all premium features, including AI-driven insights, website, prototype testing, session recording and essential usability testing. It's a truly functional free option, not just a limited trial.
- •Team Plan ($75 / month, billed yearly): Building on the Free plan, this is designed for teams getting started with user research, includes 3 seats, centralized billing and unlimited studies.
- •Enterprise Plan (Custom): Tailored for teams with sophisticated requirements, this plan offers everything from the Team plan with additional features and support, including bulk pricing options.
Why Sondar.Ai Offers Better Value:
- •No Feature Gating: Unlike Lyssna, Sondar.Ai provides all premium features across every plan, including:
- • Global participant panel (33 countries)
- • Advanced Participant Targeting (300+ filters)
- • Mobile App Testing
- • Conditional Logic
- • Custom screener questions
- • Custom welcome message
- • AI Transcriptions & Summaries
- • AI Analysis & Thematic Tagging
Summary
When Sondar.Ai Makes Sense:
- •You want access to all features without being forced into higher plans.
- •Your team needs iOS and Android mobile app testing.
- •You value transparent, predictable pricing and want to avoid feature-gating.
- •You want to uncover insights faster with AI summaries and insights.
Lyssna Might Be a Better Fit If:
- •You prioritize extensive information architecture (IA) testing. Lyssna offers robust card sorting and tree testing, a core strength for IA validation.
- •If your current workflow is centered around Lyssna for simple surveys and unmoderated tests, and advanced AI isn't a high priority.
- •You rely on basic integrations with common calendar and video conferencing tools.